Privacy Policy
1. Who We Are
The SEO Doctors is a specialist SEO agency providing organic search marketing services to businesses across the United States, Canada, and internationally. Our website address is: https://theseodoctors.com. For privacy-related enquiries, contact us at: privacy@theseodoctors.com.
2. Information We Collect
We collect information in the following ways:
Information you provide directly:
- Contact form submissions (name, email, phone, business details, message)
- Free SEO audit request forms (name, email, website URL, industry)
- Newsletter subscription (email address)
- Guest post / Write for Us submissions (name, email, website, pitch)
- Job application submissions (name, contact details, portfolio links)
Information collected automatically when you visit:
- IP address and approximate geographic location
- Browser type and version, operating system
- Pages viewed, time spent on pages, referring URL
- Device identifiers and screen resolution
- Cookie data (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and deliver the SEO audit or service you requested
- Send the email newsletter if you subscribed (you can unsubscribe at any time)
- Improve our website, content, and service offerings based on usage data
- Process job applications and evaluate candidates
- Comply with legal obligations and protect our legal rights
- Prevent fraud and abuse of our website
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area or United Kingdom, our legal bases for processing personal data are:
- Consent — for newsletter subscriptions and non-essential cookies
- Legitimate interests — for analytics, security, and improving our services
- Contract performance — when processing data to deliver services you have engaged us for
- Legal obligation — where required by applicable law
5. Data Sharing and Third Parties
We may share your information with the following categories of third parties, solely to operate our services:
- Website hosting (Hostinger) — for server infrastructure
- Analytics providers (Google Analytics 4) — for website usage statistics; data is anonymised where possible
- Email service providers — to send transactional and newsletter emails
- CRM software — to manage client and lead records internally
All third-party providers are contractually bound to handle your data in compliance with applicable privacy law. We do not allow them to use your data for their own purposes.
6. Cookies
We use cookies to make our website function correctly and to understand how it is used. Cookies we use include:
- Essential cookies — required for the site to function (e.g. form security tokens). Cannot be disabled.
- Analytics cookies (Google Analytics 4) — help us understand traffic and usage patterns. You may opt out.
- Preference cookies — remember your settings (e.g. cookie consent). You may disable these.
You can control cookies through your browser settings or by using our cookie consent banner when you first visit the site. Please note that disabling certain cookies may affect site functionality.
7. Data Retention
We retain personal data only as long as necessary:
- Contact/enquiry data: 3 years from last contact
- Client records: 7 years (for legal and accounting purposes)
- Newsletter subscriber data: until you unsubscribe
- Analytics data: 26 months (Google Analytics default)
- Job applicant data: 12 months if not hired, unless you consent to longer retention
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data (“right to be forgotten”)
- Restriction — request that we restrict processing of your data
- Portability — receive your data in a machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, email privacy@theseodoctors.com. We will respond within 30 days.
9. Children’s Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
10. International Data Transfers
Your data may be processed in countries outside your own. When we transfer personal data internationally, we ensure appropriate safeguards are in place (such as standard contractual clauses) in compliance with applicable data protection law.
11. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include SSL/TLS encryption, access controls, and regular security reviews. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. For material changes, we will provide a more prominent notice. We encourage you to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please contact us at:
- Email: privacy@theseodoctors.com
- Contact form: theseodoctors.com/contact/